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TinysMom

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Location
, Texas, USA
I'll let Zin fess up and tell her story (if she can bring herself to stop laughing or crying enough to do so)...but I was talking to Zin tonight about being a customer service rep for a credit card company....

If you call some place and they ask you if they can put you on hold (I'm talking about if you call a major company like a credit card company or your electric company) and they ask you if they can put you on hold...and you hear music....then you are on hold.

HOWEVER....if you only hear silence on the line...then the agent most likely has the "mute" button pressed so you can't hear him/her type...and they can hear anything you say....

I won't share with you some of the conversations that have been heard by myself or fellow employees...

But maybe it will save someone some embarassment if you read this....

(Sorry Zin - I knew I should have shared this tip earlier but haven't gotten around to putting it out there...).

Peg
 
OMG I soooooo wanna know!

Zin, you're such a hoot :biggrin2: i love having you here :biggrin2: You make me laugh through the worst days :)
 
Gawd...

NO...

Ok...so we just had a show pig castrated... and we had a sow with some vaginal discharge. A female pig has a bit of a lil *pucker* on her hiney... that is her *business*.
Peg has talked to me on the phone and can attest that I have a slow, thick, deliberate southern drawl. So I was on the phone with my CC company, inquiring about a credit charge back. The lady put me on hold, silence. So I took this opportunity to tell my son what to do, the convo went very similar to this:

"Blake.. go on out yonder, gitcha sum of them wet naps, wipe off that hawgs napsack of dingleberries real good like, make sure its good and clean, then go into the barn , on the rabbit side, on the rabbit table and get that blue crap we spray on the hawg butt and coat his boys real good. Gitcha another wet nap, chase that dang sow down, and clean all that thar gunk off her c**ter flap and spray some on her too, when yer done with that, get that heifer, put her in the back pasture and make sure she's tied down this time so we ain't gotta chase her down the interstate next time she busts loose and decides to start truckin it to Louisiana...oh and when yer good and done... wash yer hands and get me some Big Red*

I realize I just made ya'll all think I am the biggest hillbilly girl EVER.. but I usually reserve that method of speech for my son...
And to think I am English when I perform at ren faires!

I bet that Customer Service rep thought we had Ned Beatty tied up out there with them hawgs...

Zin
 
Oh that is too funny!!

Poor Zin.. aww hehe!

I was laughing so hard reading it and thinking what the repwas thinking!

:rofl:
 
Yes and you can say things sometimes that you want them to hear but don't want to say outright! :devilI've dealt with a couple of nasty CSR's before LOL!
 
:roflmao: Oh Zin! That was hysterical!!!!!!!!!!!!! I'm surprised that the CC agent didn't call the cops, thinking you were running a torture chamber or something! (Dingleberries?)

Thanks Peg, I'll watch what I say around the phone from now on!
 
:roflmao:

OMG! I had to read that twice, just so I could laugh all over again!! It has been very stressful at our house this week (business problems) so I really needed that! Thanks, Zin! (I'm going to show my daughter when she gets home from school too!)

BTW,we love the ren faire! Are you only in Texas or do you travel? (We go to PA)

(I'm gonna go read it again!)
 
Oh this is PRICELESS, being both an ex-hogworker and being on the receiving end of a boss with a deep southern drawl giving me orders on what I needed to do that morning and being a Rennrat myself. I'm Irish by the way, "God Save(us From) the Queen!!"

I worked down in Virginia with people whom Ihad to listenvery carefully to to be able to understand them. I now have the most puzzling accent of PennsyDutch, Philly and Backwoods VA.

I was at the PA Rennfaire too. Facepaintingdown Privy Lane.
 
Very cool, Maukin! Pennsy Dutch? Really? I'm from Allentown, originally, attended college in Lancaster. It doesn't get much more Dutchified than that, but my college roommates ridiculed the accent out of me... Where's Pine Grove?
 
I am so curious in what they rep was thinkin. Hahahah that is so funny.

I have had people ask me if I was a hilbilly or rednecker. Sumtimes I speak like em.
 
It's also a good chance for CSR's to cuss out those rude customers who are giving them a hard time too....

It's really amazing the things you hear sometimes. I asked one person if I could put them on hold for up to 2 minutes while I completed their request. I did this because our policy is to put customers on hold rather than have dead air while we're typing.

I asked for up to 2 minutes because sometimes the server can be slow....so this person is telling someone, "This girl doesn't know anything...I'm on hold while she figures things out..." and she no sooner had the words out of her mouth than I'm back with, "Thank you so much for holding. I'm all done processing your request and here is the information for you..".

I think she was taken back by this and she was VERY VERY quiet.

Sometimes it is hard doing this because you have to try and keep your call times down and you get some folks who want to talk...and talk...and talk.

Anyway, I just had to share because I thought Zin's story was so funny...and I had been meaning to share this anyway..

Peg

Bo B Bunny wrote:
Yes and you can say things sometimes that you want them to hear but don't want to say outright! :devilI've dealt with a couple of nasty CSR's before LOL!
 
Pine Grove is a straight shot down I78 to Bethel and then up Nawth on 501. Basically, I'm almost equidistant from Hburg and Reading.

About 75 miles from Allentown...

When I call the vet to make an appointment for Bracken, can I ask them if they do a good job cutting off Dingleberries?;)
 
I am irish toooooo!!!!

I attend Faires literally worldwide.. cause ima dork like that. But my homebase faire is TRF here in Texas.

Most Times I am Grace O'Malley, the Irish Pirate Queen, when I have a figure, I am a Barbarian, and alot of the time I am an elf. And before people go *Yer 6ft3..how'd you fit in the tree?* Those are KEEBLER elves.. Tolkien elves like Galadriel were actually 6ft4ish, so im short for a middle earth gal.

I had the most fantastical costume for the final weekend of faire this past year, and then I will tell you why I have to have new pics made of it. It was Celtic Christmas. This gown started out life as a Arwen Coronation Gown from Return of the King, but in Silver Velvet, with Silver Organza and Tudor Knot trimmings. It had an 8 ft train. I then took over 2600 Hot fix flat back (yanno the iron on kind) swavoroski crystals and applied them to the whole dress, train and all... I then took a pack of 2 crystal snowflake napkin rings and altered them to make me a ring and a necklace affixed to a silver ribbon. I had on some of those beaded shoes from India in silver. For my head, I went to Hobby Lobby and got thos 4 foot garland, which I then fashioned into a fantastical headpiece that the leaves wrapped around my face and hair so beautifully. Here's a pic of it squashed, and you can't get the full glittery effect, but you get the idea..

headpiece004.jpg


So then I literally had 5 packs of 28 inch Bob Marley braids in Black and grey, that was 10 lbs of hair, which actually had WAY better effect than I thought, once the headpiece was on, we tied it in varyingbig chunky knots to give it real height. The hair splayed all out.

So for my face and skin.. we used theatrical makeup on every bit of skin you could see, giving me a pearlized sheen, then we used the pearlized gunmetal greyish black and literally caked it around my eyes and across the bridge of my nose and into my temples which sounds weird, But, I have mirrored contacts like Riddick from Pitch Black..I did have a slight bit of grey accent on my cheek and collarbones. for depth. We had the high shine microglitter lipgloss on my lipgloss. I was pretty styling!

So why are the few pics that I have seen of such crappy quality? Because the weekend I wore it, it was literally 32 degrees out. People Hid in warm spots. Oh. and it was a torrential downpour all weekend.. so my husband left his highdollar high falutin Nikon D-80 at home.

I will tell you, Father Christmas, my best male friend EVA made me get the heck away from him, because I was stealing his thunder, and I have NEVER held so many strange children and posed with so many people in my LIFE.

So next weekend my husband is planning a photo shoot with the whole regalia, since it was that awesome of a costume, for some of my costume portfolios.

The down side to this grand beautiful gown? With 6 inches of mud and 5 inches of rain and being made of velvet... it sucked it all up to my waist... mud absorbed through the fabric to waist level. When I got home, I threw it over the hog panels on the walking pen and hosed it out... very ladylike!

That was an ADHD tangent incase ya missed it..

Zin


 
TinysMom wrote:
It's also a good chance for CSR's to cuss out those rude customers who are giving them a hard time too....

Trust not the Mute button !!!

....take my word for it.



I've had a few times that I thought I had pushed it, only to find that I hadn't pushed it hard enough and the customer could still hear me. It's very unnerving to have the customer say "Were you talking to me?" when you thought they were on mute. YIKES!! :shock:




 
OOOOOOO... how's about the time I THOUGHT I had the mute button on, when I was talking to this obnoxious woman/wilderbeast and I said to my friend next to me.. *I Can't stand that neanderthal.. she chews her gum with her mouth open, especially when she talks...*

So for the next year, I could not understand why this woman kept coming up to me all the time getting in my face and talking all loud and chewing her gum...

But it was Big Red.. so that was a plus...I loves me some Big Red

Eventually her friend told me why...

Never trust a mute button..
 
Ya'll are gonna make me have an asthma attack from laughing so hard!!!!

Actually, I followed that ADHD tangent and understood it pretty well. Migh be because I have ADD as well. I nearly drive off the road on a biweekly basis looking at redtailed hawks. My sister does a lot of costuming for Conventions and Faires and the like. She's awsome. She did one of the Corpse Bride for my niece for Halloween one year!!
 

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