binkies
Well-Known Member
You have made my day. I needed to laugh more than you would ever know.
As a CSR myself, I can make a list a mile long of mute/hold misshaps! My favorite is not even my own. A coworker next to me, "mutes" the phone and tells me: "i need to pee" of course that phone wasn't muted and she told the customer about her potty needs.
As a CSR myself, I can make a list a mile long of mute/hold misshaps! My favorite is not even my own. A coworker next to me, "mutes" the phone and tells me: "i need to pee" of course that phone wasn't muted and she told the customer about her potty needs.