TweedBunny
Well-Known Member
I'm a little disgusted here, but I wrote a nice letter to the company HOPING that they'd explain or give me some reason to continue buying this treat. Anyone else ever run into this problem? Should I just NOT buy the treat again?
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Hello!
I'm writing you concerning the Mixed Berry & Nut Treat for small animals.
First of all, my rabbits love this treat, especiallly the little pieces of fruit.
However the last several times I've purchased the treat for them, the inside of the bag, and the treat, has been infested with worms. I've had to throw it out because Im worried it will make them sick. I purchased the first infested box from Walmart and it was not expired. I thought I'd just gotten a bad bag, so I threw it out. About a month later, I purchased another bag from ANOTHER Walmart across town. Upon opening the box and seeing through the clear plastic, it was also infested. I took this bag back to Walmart and they let me trade it for another box of treat, which I opened before I left the store and made sure it wasn't infested. The next time I purchased a box, several months later, I bought a box from Petco in Washington Utah and it was again, infested with worms.
I'm a little concerned that MOST of the boxes of the treat I've bought have been infested with worms. I've checked the date on all the boxes and none have been expired or close to being expired. The last box I bought had a date of Aug 17, 2009 as an expiration. I don't store the boxes of treat, I open and use them as soon as I bring them home.
I'd like to continue using this treat because my rabbits really like it but Im worried about the quality because of all the worms I've found. Im worried that Im feeding my rabbits worms or worm eggs without knowing it, and I'm also concerned about losing my money everytime I buy a bag and have to throw it away.
Heres a couple of pictures in case you need to identify the type of worm, and a picture with the expiration date- I hope it'll be helpful.
If you have any information, please let me know. I'll wait to hear from you before I buy anymore treats of this kind until I understand the problem.
Thanks for your time.
(My name and address)
attatched pictures:
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Hello!
I'm writing you concerning the Mixed Berry & Nut Treat for small animals.
First of all, my rabbits love this treat, especiallly the little pieces of fruit.
However the last several times I've purchased the treat for them, the inside of the bag, and the treat, has been infested with worms. I've had to throw it out because Im worried it will make them sick. I purchased the first infested box from Walmart and it was not expired. I thought I'd just gotten a bad bag, so I threw it out. About a month later, I purchased another bag from ANOTHER Walmart across town. Upon opening the box and seeing through the clear plastic, it was also infested. I took this bag back to Walmart and they let me trade it for another box of treat, which I opened before I left the store and made sure it wasn't infested. The next time I purchased a box, several months later, I bought a box from Petco in Washington Utah and it was again, infested with worms.
I'm a little concerned that MOST of the boxes of the treat I've bought have been infested with worms. I've checked the date on all the boxes and none have been expired or close to being expired. The last box I bought had a date of Aug 17, 2009 as an expiration. I don't store the boxes of treat, I open and use them as soon as I bring them home.
I'd like to continue using this treat because my rabbits really like it but Im worried about the quality because of all the worms I've found. Im worried that Im feeding my rabbits worms or worm eggs without knowing it, and I'm also concerned about losing my money everytime I buy a bag and have to throw it away.
Heres a couple of pictures in case you need to identify the type of worm, and a picture with the expiration date- I hope it'll be helpful.
If you have any information, please let me know. I'll wait to hear from you before I buy anymore treats of this kind until I understand the problem.
Thanks for your time.
(My name and address)
attatched pictures:
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