nangobi
Well-Known Member
I mentioned once before that my hubby and I runa computer shop.As a woman in a predominantly maleindustry (even now), Iget to hear a lot of sexist commentseach day but I think I retain a remarkable sense of humour all thingsconsidered (I've learnt lots of quips to throw back), but this week oneof those comments really took the biscuit and I lost my sense of humourfor a while.
A couple had recently brought in their ancient computer for us torepair and we told them that although it was possible to do, theyshouldn't waste their money as the machine was far too old to be ofmuch use to them even with the repair.They were grateful andsaid they'd purchase a machine from us nearer Xmas and they've beenintwice since then.
Well, in they walk this week with a 2nd hand (and very old) laptop theybought from a relative. Conversation goes something likethis....
MAN: "Is one of the men here cos we bought this from a relative and Iwant someone totell us if it's any good?" (What a cheek!We're a business, not a charity! Anyway...)
ME: "Well, the men are busy but I'm sure I canhelpyou.The hard drive is on it's wayout, that's what that noise is and the message on the screen says thatdrive C has a problem. It's going to costaboutxxx£'s to put right"
MAN: "Is that man here, the dark one? (My husband is black) Can you get him for me?"
ME: "No, I'm afraid I can't bring the man out, he's going to tell you the same as me".
MAN: "You say it's not worth the £50 we paid then?" And he's lookingover my shoulder trying to see one of the men the whole time)
ME: "I'm saying that it has a faulty part that's going to cost more tofix by the time you buy Windows than you paid for the whole machine".I now politely and in a friendly way comment how they've had allthis free advice for something they didn't even purchase from us but hemisses the point completely and delivers the following, insultingline....
MAN:"Look love, where's the man, I'd like him to lookat it cos, you know, I need someone with a bit of sense totell me about it"
I walked away and ignored them, the customers (most of whom wereregulars) couldn't believe I'd been so calm (I have a reputation forbeing frank). He told the wife to pick upthecomputer and they'd go 'up the other shop to see if they could get abetter answer there'.
It took me all evening to calm down. but I can laugh about it again now, just!
Ok, I feel better now..... til next time anyway!
Amanda
A couple had recently brought in their ancient computer for us torepair and we told them that although it was possible to do, theyshouldn't waste their money as the machine was far too old to be ofmuch use to them even with the repair.They were grateful andsaid they'd purchase a machine from us nearer Xmas and they've beenintwice since then.
Well, in they walk this week with a 2nd hand (and very old) laptop theybought from a relative. Conversation goes something likethis....
MAN: "Is one of the men here cos we bought this from a relative and Iwant someone totell us if it's any good?" (What a cheek!We're a business, not a charity! Anyway...)
ME: "Well, the men are busy but I'm sure I canhelpyou.The hard drive is on it's wayout, that's what that noise is and the message on the screen says thatdrive C has a problem. It's going to costaboutxxx£'s to put right"
MAN: "Is that man here, the dark one? (My husband is black) Can you get him for me?"
ME: "No, I'm afraid I can't bring the man out, he's going to tell you the same as me".
MAN: "You say it's not worth the £50 we paid then?" And he's lookingover my shoulder trying to see one of the men the whole time)
ME: "I'm saying that it has a faulty part that's going to cost more tofix by the time you buy Windows than you paid for the whole machine".I now politely and in a friendly way comment how they've had allthis free advice for something they didn't even purchase from us but hemisses the point completely and delivers the following, insultingline....
MAN:"Look love, where's the man, I'd like him to lookat it cos, you know, I need someone with a bit of sense totell me about it"
I walked away and ignored them, the customers (most of whom wereregulars) couldn't believe I'd been so calm (I have a reputation forbeing frank). He told the wife to pick upthecomputer and they'd go 'up the other shop to see if they could get abetter answer there'.
It took me all evening to calm down. but I can laugh about it again now, just!
Ok, I feel better now..... til next time anyway!
Amanda