I work for my vet- I'm a tech. I was in a hurry before, so didn't go into much detail. Eloise hasn't wanted me to touch her head at all in the week that I've had her. I figured she was just head shy until I got a closer look. Her ears were NASTY! We tried cleaning them out the best we could, but they are very inflamed. I am treating with tresaderm, was just wondering if anyone had any preference when it came to cleaners. We carry mal acetic, oti foam, and malaseb flush. I can order something else if needed. I just don't want anything to harsh that will be an irritant.