The test part for me was just nerves. (Don't count on me to think well under pressure, LOL!)
I'd say go for it again. Would an oral test be better? Can you request that?
Peoples' brains all work in different ways. I think all people have some form of 'dyslexia' but we're able to avoid using whatever skill(s) we lack. I can write well but I can't remember a face if my life depended on it.
TV newscasters can talk to an audience while listening to their producer in the headset. I couldn't possibly do that. My brain doesn't work that way.
Some people are great at math, others can't add but they can write. Some people have a flare for languages, others electronics. Some can grasp abstract concepts, others need things to be in a linear order. Some people remember detail, some can't. Some can memorize speeches, others can't memorize a phone number.
Those are all just different brain functions. It always irks me that the people who do well with the written word are the ones structuring education. Its not a good way to measure intellect or assess skills.
If 'testing' is directly related to the job skill at hand, I can see it, but when it comes to just knowing and being able to do the job, I fail to see what a written test is going to prove unless part of the job requires the applicant to write out answers like that.
Frankly, what will make you great at this job is your passion for it and your great connection with people.
Everything else you can look up on the computer.
sas :clover: