I would get her in a small area to get her used to you and your family that will be handling her. When I got Lady and Brooke, they had to get used to me and they were rescues. I would sit on the floor and let her come to you and get used to you. Probably because she wasn't handled alot she is very nervious. I still can't pick up Lady and I've had her since November 2013. It's going to take a bit of time, but in spending more time with her and just sitting and letting her 'know' you guys and become familiar with you and who ever else will be handling her it will change. I started off with Lady in the hallway and bathroom. That way I would be able to have some space with her, and if she was freaked out she could run off into the bathroom area and whenever she was feeling curious she could come into the hallway area, explore, and then go back to her safe area of the bathroom.
She is probably not eating due to the change in environment. I know Lady and Brooke did the same thing for a day or so. After that they got back to normal and started eating. But as you know, rabbits are creatures of habit.
I would start by offering her some treats if you want to work on having her come to you, I know people are going to say, giving too much treats are bad, but if you want to make friends fast get some banana out, some small sweet treats that we know rabbits love and see if you can start finding out what she likes. I did this with Lady and found out she LOVES bananas and believe it or not dried apples. When she hears me opening the bag for dried apples, she comes running! I'm so surprised! I started working on a list so the next time I sat with her , I would put the treat in my hand or in front of me and she would slowly come in my area to get her treats. Brooke LOVES watermelon! She comes running like little bull for a piece of watermelon! It's a good way for you to learn more about her and her to come to see that you are not a threat to her. At this point, she has no idea who this huge human is that got her in that pretty pink crate. All she knows is that this a change and she wants to go back to how things were before. I'm surprised she didn't thump. I never had a rabbit thump and Lady thumped like every other second when I tried to get her out of her crate and tried to touch her!
Good luck and keep us posted! She is a cutie!!!
Vanessa