National City Bank - anyone bank with them?

[Leaf]

I do, and I have a question. I logged in this morning and had an alert that my password had been changed. After 27 minutes with customer support, they found nothing changed/wrong/updated with my account, other than todays direct deposit from work.

Has anyone else experienced this? What do I do at this point?

 

[slavetoabunny]

I work at a bank and I might be concerned that your account had been compromised. On the other hand, it may simply bea glitch. To be 100% safe you may want to close out your current account and open a new one. Change your password yourself and also run a spyware program on your computer.