Orchid
Well-Known Member
Ok...so I am not the best in math...it is actually like the bane of my life.
On the 17th of this month I put in a deposit at the ATM of WACHOVIA bank,...(turds)
I made a mistake...the correct amount should have been 20 bucks less than what I keyed in at the ATM...
So what happens you ask?
Did they call or email or even send a nifty little note to my online account warning me of this error? NO
So on the 18th they pull...thats right I said pull what should have been the correct amount OUT of my account completely...yes they took the right amount OUT.
They WAIT till the 20th to put it back in...and during the course of this...UNKNOWN TO ME...because online my account showed I had funds...and not in the negative...
I had 4 transactions get overdrawn...and wachovia has the ********* to Charge me...ME ...140 in overdrawn fees....
I deposit my new check today and see my account says AFTER that I am in the negative for 35 bucks...
I call...the lady tells me to open a dispute with them...cuse me? I don't think so...
So now they have left me to hold for a supervisor for the last ooooooooooooooo 30 minutes?
I am beyond upset. It is Friday evening...this leaves me without a dime until they fix it. I am so closing my account with them when I get this taken care of....I need to find a decent bank in NC. This is not the first problem I have had with them.
She says this is how banks do business to prevent fraud???? Really?
Because my New York bank just helped me out...I had a 40 dollar charge from a credit card company (like making a payment to them) placed agaisnt my account. Which is funny because I don't have a credit card except with this bank and they would not have pulled the funds like that. It would have been a transfer.
So when I call they say so sorry, we will credit you back the overdraft fee and send you a paper to sign and when we get that we will take that charge off. Got the paper, signed, sent it back and poof, charge gone.
I am beyond annoyed. This is like one of the last things I needed today...makes for a nice holdiay weekend eh?
Sorry for such the long post...I am just so freakin STEAMED...
as I sit here still on hold...waiting..and hoping they will fix this.
Maybe I am crazy but why should I have to pay 140 in fees because they pulled money, I gave them from my account for days!!! It was only a 20 dollar difference!!
On the 17th of this month I put in a deposit at the ATM of WACHOVIA bank,...(turds)
I made a mistake...the correct amount should have been 20 bucks less than what I keyed in at the ATM...
So what happens you ask?
Did they call or email or even send a nifty little note to my online account warning me of this error? NO
So on the 18th they pull...thats right I said pull what should have been the correct amount OUT of my account completely...yes they took the right amount OUT.
They WAIT till the 20th to put it back in...and during the course of this...UNKNOWN TO ME...because online my account showed I had funds...and not in the negative...
I had 4 transactions get overdrawn...and wachovia has the ********* to Charge me...ME ...140 in overdrawn fees....
I deposit my new check today and see my account says AFTER that I am in the negative for 35 bucks...
I call...the lady tells me to open a dispute with them...cuse me? I don't think so...
So now they have left me to hold for a supervisor for the last ooooooooooooooo 30 minutes?
I am beyond upset. It is Friday evening...this leaves me without a dime until they fix it. I am so closing my account with them when I get this taken care of....I need to find a decent bank in NC. This is not the first problem I have had with them.
She says this is how banks do business to prevent fraud???? Really?
Because my New York bank just helped me out...I had a 40 dollar charge from a credit card company (like making a payment to them) placed agaisnt my account. Which is funny because I don't have a credit card except with this bank and they would not have pulled the funds like that. It would have been a transfer.
So when I call they say so sorry, we will credit you back the overdraft fee and send you a paper to sign and when we get that we will take that charge off. Got the paper, signed, sent it back and poof, charge gone.
I am beyond annoyed. This is like one of the last things I needed today...makes for a nice holdiay weekend eh?
Sorry for such the long post...I am just so freakin STEAMED...
as I sit here still on hold...waiting..and hoping they will fix this.
Maybe I am crazy but why should I have to pay 140 in fees because they pulled money, I gave them from my account for days!!! It was only a 20 dollar difference!!